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Avenga x Qinshift career site
Cordoba

Service designer for chatbot.

It’s your career – make it matter

This is us

At Qinshift and Avenga we are merging together to start a new era of technology that matter. Leveraging the power of innovations, we are on a journey to shape the future of work, and we are inviting you to co-create it with us.

This is the job

In Buenos Aires within the Fintech industry, we are actively seeking a professional to strengthen our team.

This is the team

In your role you'll become a vital member in a team of skilled professionals. Your primary responsibility will involve design user-centric chatbot services, from strategy to implementation. Here you will have the opportunity to make a meaningful contribution to global technological progress while at the same time advancing your own skills, and career.


This is you

  • Professional specialized in designing user-centric chatbot services, from strategy to implementation.
  • Collaborate with development and AI teams.

Nice-to-have skills:

  • Prototyping: Figma, Adobe XD, Miro.
  • Flow management: Botpress, Dialogflow, IBM Watson.
  • Analytics: Hotjar, Google Analytics.
  • Conversational AI principles and natural language processing (NLP).
  • Agile methodologies and user-centered design.

This is your role

  • Design conversational flows that optimize user-chatbot interaction on channels such as WhatsApp, Messenger, and websites.
  • Map journeys to identify critical touchpoints and automation opportunities.
  • Collaborate with development and AI teams to integrate language models (LLM) and NLP systems.
  • Prototype brand-aligned UIs using tools such as Figma or Sketch.
  • Validate designs through usability testing and metrics such as CSAT or auto-resolve rate.
  • Document processes and style guides to ensure consistency in future iterations.

 

What awaits you at Avenga x Qinshift?

  • The company provides extended training and certification opportunities.
  • We stay up to date with the industry by embarking on tech talks, webinars, conferences, and hackathons.
  • We offer an attractive social and benefits package.

    We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.
Locations
Cordoba
Seniority
Senior-level
Your way in starts here
1. APPLICATION
Ready to join us? We are thrilled to receive your application!
2. REVIEW
We review all applications and check qualifications, skills, and experiences in regard to the position. If there is no relevant opportunity for your profile at the moment, we will match your CV with future openings.
3. TALENT ACQUISITION INTERVIEW
Our team will reach out to book an interview to assess if we might be a good fit. You will also be presented with details about us as a company, our benefits, and the overall hiring process.
4. TECHNICAL INTERVIEW
A technical interviewer will assess your technical knowledge and problem-solving abilities. We aim to understand your proficiency in the specific areas relevant to the position you are applying for.
5. JOB OFFER
After a thorough process, we determine if your skills align with the requirements for the position. If so, we will extend a job offer to you. In all other cases you will be informed of the outcome of the hiring process.
6. WELCOME!
Your new team is eager to meet you. Let's get you on board to begin your journey.
Cordoba

Service designer for chatbot.

It’s your career – make it matter

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