This is us

At Qinshift we’re committed to making real impact. With us you’re working with teams of tech focused peers who thrive with creative thinking and dedication to learning and improvement. Here, you’ll be an important part of our community, where we actively encourage you to bring thoughts and ideas to the table. If this resonates with you and you're interested in this position we would be delighted to talk to you.

This is the job

Account Delivery manager will be responsible for successful management of medium and large-scale accounts from Automotive industry, oversee the end-to-end delivery of projects, programs and services for the respective accounts, ensuring their satisfaction and driving business growth.

The Account Delivery Manager will be responsible for successful management of the project and program portfolio, or service management with various engagement models and diverse delivery methodologies, and foster strong client relationship.

The primary focus is on delivering high-quality solutions on time and within budget, with optimized use of resources and ensuring profitability, while in parallel identifying new opportunities for upselling and expanding services for the client.

The ADM needs to have good knowledge about Automotive industry, especially with Skoda or Volkswagen group and needs to be located in Prague.

Responsibilities

• Manage medium to complex accounts across different regions and cultures, understanding the nuances of international regulations, culture, and business practices.

• Serve as a primary contact point for the client for topics concerning existing business, business growth, escalations, contracts.

• Foster the end-to-end relationship with the client, build and manage relationships with all key stakeholders.

• Ensure effective and proactive communication with the delivery managers, project managers and engineering resources with the company

• Good expertise in SDLC and Agile SW development methodologies

• Knowledge of project, program, portfolio or service delivery governance models.

• Propose and align executive decisions with the higher management on both sides.

• Lead business development activities: negotiation, up/cross sales, review and closing contracts with clients.

• Working on budgeting and financial forecasting, overview of the project’s Profit & Loss analyses and taking the needed steps for the profit improvement.

• Ability to foresee the needs of the client in line with the overall client strategy and its goals.

• Excellent organizational and leadership skills in managing accounts with distributed teams.

• Ability to assess situations, challenges and assets, identify bottlenecks and ability to mitigate complex service-related issues and communicate proactively with the client until the situation is resolved.

• Maintain composure in high-pressure situations, reassuring both client and team members

• Knowledge of sophisticated risk identification, analysis, and mitigation strategies, often across multiple projects or programs.

• Proficiency in communication in English and Czech language (written, verbal).

• Expected 5+ years of practical experience as Delivery manager on complex projects/programs.

• Experience in working with clients from Automotive industry, especially with Skoda or Volkswagen group

• Needs to be located in Prague.

What awaits you at Qinshift?

Through our values, Better Minds, Bolder Ideas and Bigger Hearts, we strive to provide you with the tools, the autonomy, the trust, and assistance you need to excel. Enjoy benefits like private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, trainings, language classes, social events, great offices, and more.

We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.